Radisson Baltimore
job description
Purpose: To assist in managing the Front Office and related departments by developing and implementing strategies and services which meet the needs of owners, employees and guests.
Areas of Responsibility:
- Develop and implement strategies for the front office, bellstand, parking, concierges, etc. that support achievement of the hotel's goals
- Develop and implement processes and procedures for assigned departments which support achievement of service and financial goals
- Analyzes business forecasts and schedules accordingly
- Ensure front desk handles billing and cash in accordance with hotel's standards
- Plan and coordinate hotel housing activities by working closely with Sales, Catering, Housekeeping and other departments
- Develop and implement strategies and practices which support employee engagement
job requirements
- Education/experience equivalent to a four year college degree, preferably in hospitality/hotel management
- 3-5 years experience in front office
- Previous lead/supervisory experience required
Job Phone: (001)443-451-1451
Job Fax: (001)443-451-1450
