Company: Touch of Class Transportation
Job Description:
This position is for local residents only.
• Insure timely and accurate entry of all reservations
• Insure customers are guided properly as to vehicle(s) appropriate for a specific ride (ie: number of passengers, luggage, child seats etc.)
• Adherence to all customer service standards
• Recognize service performance issues and make recommendations and responses to service incidents
• Maintain effective and proactive communication to/from customers regarding changes of conditions that might affect rides (ie: weather, etc.)
• Develop opportunities to up-sell services to accounts when appropriate
Job Requirements:
Candidates must poSsess excellent communication skills and the ability to work independently. Data entry skills are also very important, as you will spend much of the time entering reservations as they are called in. Some background in rating and billing would be a plus.
Contact: Anthony Azara
Phone: (001)609-396-2625
