Front Office Supervisor

Company: South Seas Resort
Description
Ensure the Front Desk team is providing all guests and owners with the highest level of service. Ensure that departmental and company policies, procedures and philosophy are adhered to. Track all Front Desk associates through performance indicators, Provide leadership and effective operation of all departmental functions, consistently maintain all standard operating procedures of the Front Desk operation and the resort, as well as make timely revision and subsequent communication to all staff members under the direction of the Front Desk Managers. Assist in the administration of our Internal Guest History Program, ensuring that all repeat customers receive their preferred accommodation type and special requests. Previous hotel/resort experience preferred.

Requirements
Candidate must have at least 2 years supervisory experience in a Hotel or other customer related position. Must have data entry experience, be able to communicate effectively in English, able to handle cash and credit card transactions and work various shifts.

Contact: Michelle Apostolopoulos
Fax: (001)239-472-7648 instantly fax your resume